USAA---- UGH

This is my first blog ever. I need to vent. I need to cry. No wait, I need to scream!

As our client so eloquently adds on the tail end of his emails:

There he stands, decked out in more equipment than a telephone lineman, trying to outwit an organism with a brain no bigger than a breadcrumb, and getting licked in the process.
~Paul O'Neil

Could this be more true in many cases while dealing with some negotiators on the other end??

While many short sale negotiators show strong efforts with time frames, document handling, communication and ultimately negotiations, others fail beyond reason. In most cases it is the 2nd lien holders, the HELOCs. They insist on squeezing the proverbial blood from a turnip. They insist on diggin in their heels in requiring a 50%, 75% or even 100% pay off from someone who is clearly in financial straits. Why?

We all the know what happens when the 1st forecloses. We all know that often times when the 2nd won't negotiate the sellers just walk leaving everyone at a loss. Everyone loses. Everyone! Why??

I am currently (and eagerly) anticipating the final response to about 4,732 attempts to negotiate with USAA to accept less the 100%, 75% and now 50% that they are expecting in payoff. Fingers crossed.

Ok, I didn't scream or cry...but I did vent. Thank you J

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Comments

  • Did you have any luck? I am a seller that is now forced into a short sale and am reseaching how painfull USAA will be. I talked to a front liner and he stated that the delta between the payoff and the sale would be converted from a secured to an unsecured loan. Is this what you have heard too?
  • You go girl!! I know how hard you have been working on this one. USAA does not seem to be of the real world.
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