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Indymac...wow...

I was having trouble with Indymac. First it was sending and resending ALL of the documents for the short sale. After 4 events of this, they finally said they have them. I started sending them the documents on October 4th. On November 4th, they said they have them. Then they decided to play legal counsel. They started with, we want the state of Minnesota added to all of the pages, we did. That change was made and after getting ahold of the seller who was out of town, we finally got the doc's changed and initialed. This in itself took a week to get done. Then, 1 week later they said they were not going to proceed with the file the way it is because they wanted another change and another initial. I couldn't stand it anymore. No one should be dictating legal advice from another state (or country as far as I know) to a real estate agent, especially a very experienced agent that trains agents on purchase agreements and short sales processes.

I emailed 26 Vice Presidents and Senior Vice Presidents at 3:22 PM and informed them I would also send the next email to the Office of the Comptroller. At 4:22 PM I was emailed from OneWest Bank to send the Purchase Agreement to a ceratin party and they would order a BPO to get done. Huh. Hopefully this will be the end to a long and frustrating journey.

If anyone needs help with Indymac, let me know.

Keith Maahs

Coldwell Banker Burnet

Coon Rapids, MN