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Long story short - it's an EQ file ... ONE mortgage with Chase

Chase has had a FMV Offer on file since April 1st

We have met THREEE (3) people at the property who have done BPOs / Appraisals

FC is set for May 7th

They have ALL DOCS and have HAD ALL docs since about April 9th

Chase is saying FNMA must PP the FC - FNMA is saying that Chse must PP the FC - HELP!!!!

I have TRIED to escalate at FNMA and they clsoed my ticket out saying NO BPO has been ordered??????

Chase is saying that FNMA orders the BPO/Appraisals and they SHOULD HAVE 3 ON FILE :)

I have called ALL HIGHER UPS AT CHASE and they send me right back to the set-up girl and her managers from EQ and NONE OF THEM are doing anything except saying that FNMA must PP the FC

FNMA is telling me that Chase CAN pp the FC and that this info is online on the FNMA website yet ALL i can find is this about Service Members .... https://www.fanniemae.com/content/announcement/svc1310.pdf

CAN ANYONE help me????????????

This will be the 4th FNMA FORECLOSURE THAT I HAVE LOST DUE TO SUCH IDIOCY THIS YEAR :(

Thanks!!

Trina