Replies to This Discussion

Permalink Reply by Wendy Smith on October 14, 2010 at 11:16am

I emailed Ron Faris, he didn't respond directly but he may have delegated this issue. It's hard to tell because I emailed a lot of people at Ocwen. I did get a response. Ocwen isn't so bad once you reach somebody in the USA and at a higher level.

Permalink Reply by Jeff Payne on October 15, 2010 at 2:38am

Wendy, that is awesome! Great job!

Wendy Smith said:

I emailed Ron Faris, he didn't respond directly but he may have delegated this issue. It's hard to tell because I emailed a lot of people at Ocwen. I did get a response. Ocwen isn't so bad once you reach somebody in the USA and at a higher level.

Permalink Reply by Jeff Payne on November 18, 2010 at 3:33am

OK OCWEN superstars, I want to know how many of you complaining about OCWEN have contacted the reporter that did a very nice article on OCWEN and Ron Faris? Wendy Smith was successful escalating her file.........

Permalink Reply by JulieAnn DeCeunynck on November 23, 2010 at 7:25am

Hello Jeff, what a wonderful webiste! Iam having problems with a short sale at Ocwen and am NOW going to send Ron Faris an email...wish me luck, I will report the outcome!

Permalink Reply by Laurel Lewis on November 29, 2010 at 10:32am

I have left a voicemail for the reporter and not heard back yet although not left long ago. I also tried many of the President, CEO numbers posted by you back in Feb. which of course are now disconnected. :( I tried the Ombudsman # and UNBELIEVABLEY got their hold music and then their AWFUL customer service line like you would when you call the normal customer service number???? Not sure what that is about other than NOT helping mediate anything. Guess I'll keep looking and trying numbers. I am willing to speak to ANYONE in that company high up about this situation if they can help. I am running out of time!!

Permalink Reply by Debbie Franklyn on January 30, 2011 at 1:18pm

I recently sent Ocwen a request for approval of my short sale in which Ocwen is the second lien holder. Usually I get a 4 day approval via fax; contacting Ron Faris' office helps, since I think his office lights a fire under the negotiator. The negotiator tells me to e-mail her or phone, but if I do so, she does not acknowledge the e-mail nor the phone call. It has been 3  days now, so I will contact Ron Faris.

 

Will keep you all posted.