I have been doing a short sale for over a year now with Chase and do not understand why we are getting delay after delay and thrown from one negotiator to another. It makes no sense. Buyer's lender is prepared to close and give Chase what they want in net proceeds. What is wrong with them?
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Has Chase requested a higher net to them lately? I expect if this transaction has been ongoing for a year, values have increased and Chase will ask for more money.
I assume you aren't used to short sales. Banks like Chase, BofA, WF do not want short sales to go through, it hurts their bottom lines. They are by no means a customer service for you. They are paid every month by the investor to "maintain" the account whether it is paid by the owner or not. You are threatening to take away that income. Better understanding of their level of "cooperation"? You need to be on them all the time, call in to ask about delays (applying pressure via a separate department), etc. They are not bound to any rule of telling you the truth, either..
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