Buyer's Agent "NEED" help escalating BOA Deal
I'm representing a buyer on a Short Sale purchase with BOA. We got an approval on the SS back in June. We got our clear to close this past Friday only for the listing agent to tell me he can't close on his side because there is a HOA lien that HAS been negotiated but not approved to go on the final hud.... Can anyone tell me who or how would I help him "escalate" this file to get a signature on the hud in order to close this deal. My buyer doesn't want to extend pass this Friday, has given her apt notice now has to move out before Aug. 1st because her apt. has now been rented.....Help? Any advice appreciated.
Ludora
Replies to This Discussion
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Permalink Reply by Michelle L Houze PLLC on
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use the twitter tool...@BofA_Help. Even if you are the buyers agent they will take the info from you and work on behalf of the LA. Of course, they wont discuss it with you as you are not authorized, but they can escalate and will. Tweet them and they should get back to you within 2 hours asking for a private message with the address and listing agents contact info. Good Luck! I have used the twitter tool many times and each time they have accomplished what no one else even wanted to work on! AMAZING tool for us
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I don't have the escalation tool info, but the Twitter Tool will work as well. Tell them you need this escalated ASAP before your buyer walks. Do it right away. And you should get a return tweet within 2-3 hours.
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Permalink Reply by Ludora Cooper on
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Thank you so much for the speedy reply...After reading several post- I did create a twitter accout...Lol and have already sent the message.... I will post my results from the feedback I get. Thanks a Million!
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Permalink Reply by Pattilynn Guilford on
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Get a new HUD 1 prepared with the HOA fees on it. Then email the negotiator in EQ explaining the "Changed Deal" with the new HOA fees on there, attach the revised (with HOA fees) to the email, then upload into the library. It will be run by QC, and then the investors for approval. But you have to hustle.
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make sure you are checking your twitter account for a personal tweet. that is how they will contact you asking for a private message with contact info and property info. It is their only way of reaching you initially. You will have to do another HUD for sure, but I think the Twitter team can get it handled way faster than the EQ process. I had a transaction where they were the 1st and they were not getting shorted and no one (and I mean NO ONE) would help me postpone the trustee sale...since they were getting paid in full they didnt care and I was told to call back 5 days prior to sale to see if anyone could help me. I used the Twitter tool and within 36 hours the sale was postpones 30 days. In fact, they have even gotten me payoffs in 24 hours that I was told had to be mailed and would take up to 2 weeks to receive. It is an amazing tool
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Hey Thanks everyone for the great advice......YES TWITTER Works!! I got a phone call in less than two hours. That's impressive dealing with BOA. Although, I was told I wasn't authorized on the account they did reach out to the listing agent and he accepted the help... YES!! Short Sale Superstars "ROCK".
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Permalink Reply by Donna Gallegos on
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The BofA Twitter group have a great process in place, it has worked wonders for me on two different transactions recently. Great advice everyone! Good Luck Ludora
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