Anyone know of a "back door" contact at Metlife? A good One? One that actually will give you straight answers when it comes to confirming receipt of docs and will not put you on eternal hold or disconnect you?
I have been trying to confirm receipt of documents for over two weeks on a file even after sending the same information to them via two different fax numbers numerous times this month. I know part of the problem lies in the timeliness of the information being uploaded and the accounts not being notated with updated notes.
Tags:
Jen, I don't have one, but the last Metlife SS we did was a nightmare. I hope someone posts back for you. They are worse than Suntrust and I used to think Suntrust was the worst.
Jenn, I sent you a message. I hope it helps! Let me know.
MetLife does not do shortsales. They will delay and stall, but it's rare that they close unless it gets sold off. metLife is on my banned list.
Hello All
Help, I am having a nightmare of a time dealing with Metlife. They closed my file after I sent over the required documentation. I have proof that we sent a full package over. When I finally was able to reach someone and told them the dates and time and proof of documents, they are now trying to re-open the file. Does anyone have a go to person at Metlife that I can reach out to? Their service and failure to communicate have been awful!!!!
Shari Capers
© 2024 Created by Short Sale Superstars LLC. Powered by
Short Sale Superstars, LLC and www.ShortSaleSuperstars.com does not endorse the real estate agents, loan officers, attorneys, real estate brokers and other participants listed on this site. These real estate profiles, blogs, blog entries and forums are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a short sale. Short Sale Superstars, LLC takes no responsibility for the content on these pages that are written by the members of this community.