HELP! We are set to close on Monday, but I was told a few minutes ago via email that the HUD has to be approved through the bankruptcy group -- even though I have an approval letter and the HUD nets excess funds.

I have a tweet in, but need other suggestions of how to proceed or who to call -- before I call the buyer's agent to advise of ANOTHER delay! Thanks!!

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Send me your email address. [email protected]

On it's way! Thank you!!!! :: passing out ::

Bob Hora is the person to contact.  He is the new SVP, Mortgage Servicing Executive.  However, I don't have a phone number or email for him.  Maybe a member can share that information, because I would like it too. 

Thanks Celeste! I sent every document I thought might be needed to Mark! :: crossing fingers, toes, eyes and twisting my hair! ::

I THINK I found Bob - [email protected] or 972.526.6476.

What is Mark's position at BOA?

I work w/many Realtors, nationally, and am apart of BOA's #1 ranked team, nationally. I talk to Bob and Bill Borda 1-2 times a month and try to stay ahead of the curve on our SS processes. I work with 10 Sr SS Escalation Managers across the country and talk to each of them at least once a week. I don't know everything, but I can get answers for you. Use me whenever you can.

 

Mark Schepansky

Sr. Loan Officer

Bank of America Home Loans

NMLS ID: 136027

 

Member- Team Salloum

BofA's #1 Ranked Team- Nationally, 2010

 

248.890.5328 | Mobile

248.631.0706 | Direct

888.864.9573 | Fax

[email protected]

Many thanks for your information.  We will certainly add you to our list of most important people at BOA.  Truly appreciate your offering your services to help.  As Realtors, we do run into difficult situations and need that one person who can make things happen.  Again, thank you! 

Its frustrating and I empathize with all of you. I know we have our work cut out to secure your faith going forward, which is why I will do all I can to assist you in your SS challenges. The workflow is not perfect, and may never be. However, I think we have come along way since 2007- (hand writting the account # on each page and faxing a 100 page file in). There are some beta programs in the works that will reward you with SS referrals based on your Equator metrics- kind of like the REO listings. In any event, I'm here for you all. Use me. Thanks..

Mark,

Thank you for your willingness to assist.

Regards,

Kevin M. Lancaster

700 Airport Rd.

Greenville, SC 29607

Main Office: (864) 234-7500

Cell: (864) 485-9283 (call or text)

Thank you so much.  I was actually looking for a middle initial and wasn't sure if his email was "Robert."  I'm sure someone will confirm it at some point.  Let me know how Mark works out for you.  I normally go to the Chairman's office... but think I'm on his bulletin board that he throws darts at every day!!  All kidding aside, his staff is wonderful, and they get things done.  Bank of America is my most favorite bank to work with.  Good luck!  You'll get the HUD approved!

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