Bank of America is the second note holder and have had the contract since November...just moved to equator 2 weeks ago. They lost file...rushed it...moved systems...had 2 dif negotiators... ordered a BPO from out of town agent... the list goes on and on...the purchasers have been patient...but are concerned...and want to walk. The negotiator is going to send me a counter...ummmm NO!! Indymac said they would allow $4,000 to the second and that is the max allowed... Indymac is the first and they have been great (I was surprised too) they want the sellers to agree to the terms..but they can't sign short sale agreement until B of A agrees to accept the $4,000. How can I get B of A to understand time is running out...and so is my patience. The buyers want to close MONDAY!
Help!
Jennifer James
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Try calling Natalia Guerrero at 818-713-2879. Tell her your story and that you desperately need to have the file assigned to the complaint resolution department. She called me a week after I fired off an e-mail to Brian Moynihan ([email protected]) and had the file assigned to complaint resolution. It is real, and they are infinitely more competent than the negotiators. Just make sure you're not crying wolf (like the guy she told me about who was calling to have his file escalated after three weeks....three weeks? That's an hour in BofA time.)
MY Last Letter worked! Details coming soon!
Try calling Natalia Guerrero at 818-713-2879. Tell her your story and that you desperately need to have the file assigned to the complaint resolution department. She called me a week after I fired off an e-mail to Brian Moynihan ([email protected]) and had the file assigned to complaint resolution. It is real, and they are infinitely more competent than the negotiators. Just make sure you're not crying wolf (like the guy she told me about who was calling to have his file escalated after three weeks....three weeks? That's an hour in BofA time.)
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