I have been working on HAFA Short Sale with Flagstar since February. On 8/17/2011 I received a counter offer from the lender with instructions should buyer accept then submit addedum to contract along with updated HUD with closing date no more than 2 months out which we submitted that day. Since then I am told that the file is in review and no one can tell me anything more and I have had to submit another HUD with updated closing date as the one they have is expiring in 7 days. They are not in compliance with HAFA timelines but they don't seem to care or worry about it. They tell me that if they pull the file from the "que" to discuss with me then I will loss my place in the "que" and will have to go to the back of the line. I have been told countless times that I will be getting an email with approval and once someone did send email to management but I was not allowed to contact them myself.
If someone can offer some advice it would be greatly appreciated as I have fallen into Flagstars black hole and need help getting out of this or someone to report Flagstar to and escalate the file.
Tags:
http://www.google.com/finance?q=flagstar
Joseph P. Campanelli | Chairman of the Board, President, Chief Executive Officer of the Company and the Bank | |
Paul D. Borja | Executive Vice President and Chief Financial Officer of the Company and the Bank | |
Michael Maher | Executive Vice President, Chief Accounting Officer | |
Matthew I. Roslin | Interim EVP, Chief Administrative Officer, Chief Legal Officer of the Company and the Bank | |
Todd McGowan | Executive Vice President, Chief Risk Officer of the Company and the Bank | |
Daniel Landers | Executive Vice President, Chief Credit Officer | |
Salvatore J. Rinaldi | Executive Vice President and Chief of Staff of the Company and the Bank | |
Steven J. Issa | Executive Vice President and Managing Director, Commercial Banking of the Bank | |
Matthew A. Kerin | Executive Vice President and Managing Director, Mortgage Banking and Warehouse of the Bank | |
Marshall Soura | Executive Vice President and Director of Corporate Services of the Bank |
© 2024 Created by Short Sale Superstars LLC. Powered by
Short Sale Superstars, LLC and www.ShortSaleSuperstars.com does not endorse the real estate agents, loan officers, attorneys, real estate brokers and other participants listed on this site. These real estate profiles, blogs, blog entries and forums are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a short sale. Short Sale Superstars, LLC takes no responsibility for the content on these pages that are written by the members of this community.