Sometimes I really wonder if people, no matter how hard I stress the importance of submitting supplemental documentation in a timely manner, really see the urgency in the situation.

Day 1 of request:  Hi, Mr. Seller The bank is requesting this form to be filled out and they need it back in 4 days.

Day 2, Hi Mr. Seller Have you filled out that form for your lender? Could you send it back to me ASAP

Day 3, Mr. Seller it is imperative to get that form back to your…

A couple of months ago I closed on a short sale with BofA as the 1st and Citizens as the 2nd.  Typical process and timelines.  Citizens got all the client's documentation, had a complete package and submitted the file to a negotiator. GREAT!!!

About a week after, I was told they would be assigning a negotiator.  I received a call on my way to the office.  The negotiator called me to introduce himself and let me know that he was overlooking the file and he needed some updated…