Information

Flagstar Bank

Loss Mitigation Phone- 1800.968.7700 ext #9780 Fax Authorizations/Packages: 1866.234.9845

Members: 164
Latest Activity: May 3

Contact Info:

1.800.968.7700 direct extension to loss mitigation (not customer service) is 9951. 


Here is a link to the Flagstar bank headquarters with phone and fax numbers:

http://investing.businessweek.com/research/stocks/people/person.asp...

During business hours you can also dial 800-945-9951.

 

Direct line to loss mitigation - 800-393-4887.

Flagstar Third Party Authorization - REQUIRED

 

Flagstar Bank Short Sale Package

12. Flagstar Bank, F.S.B., Troy, MI [Docket No. 12-1436-MR]

Action: On November 21, 2012, the Board entered into a Settlement Agreement with Flagstar Bank, F.S.B. (Flagstar) that required Flagstar to pay a civil money penalty in the amount of $37,000, and pay $92,677 to indemnify HUD for its losses with respect to one FHA loan, to indemnify HUD for any loss (past, present or future) on five FHA loans for a period of five years from the date of the agreement, and to retain and fully pay for a third-party servicing monitor for a period of one year, without admitting fault or liability.

Cause: The Board took this action based on the following violations of HUD/FHA requirements alleged by HUD: Flagstar failed to engage in loss mitigation, failed to service FHA loans in accordance with HUD requirements, and failed to offer property disposition options to the mortgagors.

http://www.gpo.gov/fdsys/pkg/FR-2013-04-11/pdf/2013-08520.pdf

Discussion Forum

FLAGSTAR

Started by OFELIA SIERRA. Last reply by OFELIA SIERRA May 3. 2 Replies

Does anyone have an email address or direct phone number for a Flagstar loss mitigation supervisor.  I have been trying for the past 3 weeks leaving message after message fo my assigned specialist…Continue

Initiation Package....

Started by Tom Braunagel. Last reply by Ben Benita Jun 6, 2016. 1 Reply

Is there a fax number to send the SS initiation package to?  I'm only finding a mailing address.  Thanks!Continue

Trying to recover file in Flagstar Black Hole

Started by Jennifer Viger Jun 27, 2014. 0 Replies

Anyone have any suggestions on a better way to escalate a VA file through Flagstar?  We received an approval on May 16th, however, the approval letter was incorrect.  I immediately responded back to…Continue

FHA (FLAGSTAR) INITIATION PROCESS

Started by Bill Garrett May 24, 2014. 0 Replies

Is there anything unique about initiating an FHA short sale with Flagstar?  Any guidance would be appreciated.  Thanks.Continue

Comment Wall

Comment

You need to be a member of Flagstar Bank to add comments!

Comment by Neil L. on December 16, 2015 at 2:46pm

That's a great solution, thanks Ben!

Comment by Ben Benita on December 15, 2015 at 12:00pm

I would bet that is not the case and you got a misinformed negotiator.

If you email me - [email protected]

I can check for you.

The BEST response if that is the rule:

"That is GREAT NEWS!!!  The Seller can live there FOR FREE for 4 months while this is listed?  They are going to be SO happy when I tell them"

That response is NOT on the scripts the ding dongs read from and you should be able to get better/honest answers!!!

Best of luck, let me know if I can help!

Comment by Neil L. on December 15, 2015 at 10:08am

Has anyone ever had Flagstar tell them a property must be listed for 4 months before they'll consider a short sale?

Comment by Ben Benita on July 23, 2015 at 3:50pm

Email me - [email protected],

and I will get you the CEO's number and email.

Anyone else need help, LET ME KNOW!!!

Comment by Bill Garrett on July 23, 2015 at 12:38pm

PHONE NUMBER UP THE FOOD CHAIN???? 

Anyone have a name, phone number, email  or other info someone with a pulse up the food chain at Flagstar.  I am having a very difficult time getting a file with Flagstar on track, let alone getting any traction for the SS review.  Thanks

Comment by Vikki Lucas on November 19, 2014 at 10:45am

Does anyone have a current contact for escalation at Flagstar for a portfolio loan?

Comment by Wendy Rulnick on May 29, 2014 at 8:39am

I've just uploaded the Flagstar authorization.

Comment by Pat Hood on November 1, 2012 at 7:08pm

What % will they take to satisfy a $63,000 purchase money HELOC? Non-recourse..Arizona. Nationstar/Fannie first offering 6%.If hammer them at 6% possible? What is realistic with them? Seller re-located(out of necessity) to California for a job. So, has not missed any payments on either loan yet...

Comment by Celeste ODea on November 1, 2012 at 6:23pm

Flagstar is a nightmare regardless of which side you are on.  It took us 15 months from beginning to end to close a deal.  Same buyer, but by the time the buyer closed, the values had come down significantly, but he was happy it was over and done with.  I will never take another listing that is so unfortunate to have a loan with Flagstar.

Comment by Pat Hood on November 1, 2012 at 5:53pm

Just starting to negotiate a purchase money HELOC with Flagstar...1st is NationStar/Fannie.Can anyone tell me that Flagstar is better to deal with in HELOC department in second position??I sure hope so!

Thank you for any insight....

 

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