Ok,I'm really not sure what to do about this. I am trying to get an offer for a short sale. We have an ATP with a certain price that might have worked if it wasn't found out that the home has major…Continue
Sent the below e-mail on the 12th in the morning with no response as yet. Not sure when I should expect a reply but any help you can give me would be awesome :).
My name is Brenda Mullen a Realtor® with RE/MAX…"
I sincerely apologize for the experience you have had with RoundPoint Mortgage Servicing. I would like escalate your issue and get you in touch with our Customer Advocate so that they can help you connect with the correct party at…"
"Roundpoint can be tough to work with. They move like snails and are extremely knit-picky with documents. Managers Michael French and Isreal Ortega are hit or miss.
Does anyone know of a way to escalate something with Roundpoint Mortgage? We have had an offer in that was supposedly approved for a couple of months now. Each week I call with zero activity saying they are waiting on approval from one more department. It's getting quite ridiculous. When I call my "dedicated account specialist" he just keeps telling me the same thing. He did send an e-mail to a manager a couple of weeks ago and I still haven't heard anything. If you have a contact person…See More
I am in the Nashville TN market, which is about 90 minutes from Clarksville TN. I have done business in Clarksville before and closed VA Compromise Sales. If you can't find anyone closer I would be glad to help.
Good Morning,I had a person call me from Clarksville, TN..she actually lives in FT Rucker Alabama. She is listed currently with another agent to get her home sold, but nothing has been happening for 5 months. She is unsure if she is going to require a short sale or not but she is having trouble maintaining the mortgage, rent where she is at and paying her other bills.I need someone who is familiar with military and can reach out to this person. Her current listing agreement ends at the end…See More
This is one of my favorite situations here is what worked for me:
*120 days on market at ATP value - current
*Structural engineers report - completed
*Call 3 reputable foundation repair companies for 3 bids to cure based on Engineers…"
I had e-mailed the mortgage assistant and sent her the actual report. She told me that she would contact HUD to see what could be done.
I can work on the contract bids so that I have them ready to go should they require…"
"You may will need to open up a value dispute if you are unable to obtain an offer that NET's 88% - 84% of the ATP value. The structural engineer report is a good start, but you likely will need 2 licensed contract bids as well with colored…"
Ok,I'm really not sure what to do about this. I am trying to get an offer for a short sale. We have an ATP with a certain price that might have worked if it wasn't found out that the home has major foundation issues. I have sent the structural engineer report to the lender (Round Point Mortgage) so that they understand that I am going to need to drop the price dramatically and invite only investors to make offers.Any advice out there on what else I can do so that if and when I do get an…See More
"Let me know if you still need help I am available, thank you! John Bell 858-344-9486 very experienced With lots of military clients and just about all lenders, have close to approximately $75 million in short sales"
Short Sale Superstars, LLC and www.ShortSaleSuperstars.com does not necessarily endorse the real estate agents, loan officers, attorneys, real estate brokers and other participants listed on this site. These real estate profiles, blogs, blog entries and forums are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a short sale. Short Sale Superstars, LLC takes no responsibility for the content on these pages that are written by the members of this community.