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1st proccess = 1888-491-4947 - Fax all documentation to BoA 1st step.
2nd step docs go to Home Retention - where data it is accessed and forwarded to REOTrans or Kept inhouse for BoA to processing 10-15 for this stem, Call BoA to see where your docs have been assigned - a must call
REOTrans was assigned one of my accounts referred out today - so now I wait 7 days for REOTrans to enter docs into there system, so I will be checking REOTrans daily to see if its uploladed.
My other short sale was kept in house and not sent to REOTrans, it has been assigned a negogitator and now I wait the 15 days.
Once the first negogitator is assigned they need 15 days call call on the 10th day to check status or email your negogitator, if accepted it with then go to phase 2 - negogitator. How many days that takes I don't know till I get there
I would not recommend having your sellers call to start the process, sellers only get frustrated just fax your docs and authorization to the above number to start the process.
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