Replies to This Discussion

Permalink Reply by Carolyn Triebold, MS on February 12, 2013 at 9:59am

Esignatures is investor dependent. Some will accept, most will not.  Also, awhile ago I had a coop that I needed to keep restarting, I was finally told that the investor on that loan was having trouble with the Coop program.  I finally restarted in a traditional short sale format and then had no trouble getting the approval.

Permalink Reply by Elva Branson-Lee on February 12, 2013 at 10:37am

Thanks for the information, Carolyn. We seldom know who we are ultimately dealing with anymore. I will look into that possibility.

Permalink Reply by Anna Parker on February 12, 2013 at 10:10am

If you're doing a COOP thru BofA's partner Dignified Transition Solutions -- they are no longer accepting e-signatures(I believe as of about early December). I had a file previously that the DTS rep said e-signatures were acceptable, then about 2 wks in I was told they weren't any longer accepting them company wide (I was able to get a manager exception given that our paperwork was in prior to this change in process).

Bank of America is still accepting e-signatures if you're doing a traditional sale.  But as I understand it with DTS - they do not accept them even though BofA is. I think it primarily comes down to them not being able to verify and confirm the security steps are being followed by agents (e-Transaction Disclosure, etc).

Save yourself the headache and just start tracking down those ink signatures.

Permalink Reply by Elva Branson-Lee on February 12, 2013 at 10:26am

It is a DTS file. Rats! Anna, the docs may be near illegible by the time they're all signed, but if that's they way they want 'em.....? Thanks for solving the mystery for me.

Permalink Reply by Joanne Finochio on February 12, 2013 at 10:20am

BAC will only accept esignatures providing the program used to esign all parties involved are assigned passwords to log onto and sign and you have proof of all accounts with passwords that have been assigned.  You pay per signature.  It is pretty involved then just email a e document to be signed.

Permalink Reply by Elva Branson-Lee on February 12, 2013 at 10:24am

Hi, Joanne. Authentisign operates like that, and the Certification/audit trail is very easy to generate. I am using the documents on other BAC short sales in process in Equator, but this Negotiator seems to be operating on another set of rules.

Permalink Reply by Michael Hayley on February 12, 2013 at 10:42am

esignatures on short sales guarantees problems and wasted time. Its best to go back a decade and always use ink.

Permalink Reply by Wendy Rulnick on February 12, 2013 at 11:54am

Michael - We are going back old-fashioned on a lot of our files, too.