Replies to This Discussion

Permalink Reply by Mike Love on June 5, 2010 at 2:26pm

How do you "ESCALATE YOUR FILE PROPERLY"? I have 2 files where the new BPO has come in at twice the amount of the first. Please share. The short sale support department(gatekeepers) will only give you the first name of the negotiator. They tell me that thier BPO is the gospel and cannot be trumped.Their supervisor corroborates this. Do you have any names or methods?

Permalink Reply by Ben Benita on June 5, 2010 at 4:41pm

MANY ways to escalate and it would take some time to do so on here...contact me directly and I can get more into detail.

As a general rule:
When I teach agents, I tell them to pretend your client is your mother (assuming you love your mother):
"How hard would you try to prevent the foreclosure of your mother's home, perhaps the house you grew up in......?????"

If some "I could care less negotiator told you what you wrote below, and, you knew teh value to be otherwise, would you just let it go and accept it, or, fight like never before, contacting supervisor's supervisors, local media, web sites, anyone would you could to get it done.

BEST MOVE -- find out who the investor is on the note and contact them about the games being played....

It sounds to me like your negotiator just does not want to deal with you, nor does his supervisor, OR, you have made the mistake of irritiating them and you have been noted as being "beligerent" on your file....ask me how I learned about that little note.

:-)

Permalink Reply by Mike Love on June 5, 2010 at 4:57pm

How does one find out who is the investor on the note. The gatekeepers wouldn't give me a peep and yes I'd like to speak with you on this. Are you free tomorrow?

Ben Benita said:

MANY ways to escalate and it would take some time to do so on here...contact me directly and I can get more into detail.

As a general rule:
When I teach agents, I tell them to pretend your client is your mouther (assuming you love your mother):
"How hard would you try to prevent the foreclosure of your mother's home, perhaps the house you grew up in......?????"

If some "I could care less negotiator told you what you wrote below, and, you knew teh value to be otherwise, would you just let it go and accept it, or, fight like never before, contacting supervisor's supervisors, local media, web sites, anyone would you could to get it done.

BEST MOVE -- find out who the investor is on the note and contact them about the games being played....

It sounds to me like your negotiator just does not want to deal with you, nor does his supervisor, OR, you have made the mistake of irritiating them and you have been noted as being "beligerent" on your file....ask me how I learned about that little note.

:-)

Permalink Reply by Laurie Clark on June 5, 2010 at 8:11pm

Ben, I enjoy your posts. I appreciate your time in emailing me. I have a new can of worms that I am working on and want to share with you sometime Sunday. just wanted to say , your posts are awesome, very informative and come from the heart. Your passion for this business comes through with every word you take the time to type. Many people are benefit from it so keep it up. :)