Aurora Loan Services

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Comment by Karyl Moore 6 hours ago

Aurora and Ocwen are the WORST . . . plus Chase . . . plus . . .

Comment by Tonia 10 hours ago

I'm so so so nervous after reading about the way Aurora treats people doing a short sale! I submitted all the docs for a hafa short sale. I have prepared myself for an extreemly difficult few months. After reading these posts I underestimated the grief I will be put thru from aurora. Thanks for the warnings! At least I'll be prepared!

Comment by Mary H. Morrill 11 hours ago

Yes, Terri, that is just exactly what happened to our file. They confirmed they received our complete package, and yes, there was time to postpone....but then that changed overnight, and the NEXT DAY, they said they couldn't/wouldn't do anything further. They flat out turned everything down and now tomorrow will be foreclosing. The borrowers are devastated.

Comment by Terri Wisecarver 23 hours ago

I just lost a deal with Aurora. Submitted offer, BPO came in with value. But because the seller did not sign the offer with his middle initial they asked for it to we re-done. After submitting the same offer with the sellers middle initial they then said that this package was one day late. They have to have the package in 7 days prior to the auction date or they will not postpone the sale. They flat out turned down the offer and would not postpone the sale date. OMG are you kidding me. They had this complete package for 2 months and it took them up until the 8th day before sale date to tell me about the seller middle intital issue. What a set up...... I heard they were hard to work with but WOW.

Comment by Kent Dills 1 day ago

By the guidelines they are supposed to be shorter in terms of time lines. But i really depends on the servicer or lender. I haven't done a HAFA with Aurora yet just traditional ones so I can't give you any insight there.
Anyone else care to chime in?

Comment by Tonia 1 day ago

Kent,
Thanks for the hope! Are hafa short sale time lines faster than traditional? I'm new to this!

Comment by Kent Dills 1 day ago

Tonia, 2 of the biggest advantages a HAFA short sale offers versus a traditional short sale are:
1. Absolutely no chance of getting a Deficiency Judgment, and
2. Seller is eligible for an "incentive" payment of $3,000.
Pretty good advantages if you ask me!
Check with a good local Realtor who's actually closed short sales as the Listing Agent and short sale negotiator!
Best of luck!
Kent

Comment by Tonia 1 day ago

I have started the HAFA short sale request with Aurora. I provided them with all the docs they reguire including a long detailed hardship letter. The letter explained the financial hardship is primarly due to my disease of Multiple Sclerosis. We need to relocate closer to my husbands job because we live 35min away. I require help because I am disabled. I am also not able to care for our6year old w/out his help. Does the hafa program offer more advantages than a traditional short sale?

Comment by Mary H. Morrill on August 30, 2010 at 12:58pm

We had approval in June 2010 for short sale....buyer walked. Now had new buyer, said to send completel package again......did send complete package, called weekly asking for updates. Always, always needed "something more." It became ridiculous. I would call and they would say it is complete, assigned to neogiator, then the next week "not complete, not assigned." Now call today says it wasn't complete early enough in the process, now they will NOT postpone foreclosure, which is Friday the 3rd....."not enough time." INCREDIBLY frustrating!

Comment by Jennie Blackburn on August 16, 2010 at 2:57pm

We submitted our short sale to Aurora. They came back and said they needed a "P&L" from the seller because he was "self-employed". Actually, the only income he has is $1,000/month from renter still in the property. He has no expenses related to his "self-employment" as a landlord. We sent a "P&L" to that effect. We have called more than once to follow up and Aurora claims they never got it. Now we find out it has been sold to another company: Lender Business Processing Services. What??

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