Anyone have any good tips for escalating a file with Aurora?  I am getting the ole run around with them right now, at first it was 60 days and we would have an answer and now it is 90 days.  

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Try looking them on Linked in.....we just had an issue with them yesterday and the numbers we used in the past are no longer good numbers (they run you through automated services and hang up on you).

My assistant is working on getting contacts and if you e-mail me early next week I will let you know what we have found. I know you can subscribe to several companies that offer contacts (check Google), and, for free, LinkedIn has worked on occaision.
Join the club buddy. I am going through same situation. I have 2 transactions with them and in both cases the 2nd BPO came in at twice the first. Try Jigsaw.com to get names of execs and let me know if you come with anything better than what I have. I have emailed a couple and they have told me that the Short Sale Department would get back to me.
Thanks guys, I have some contacts that I got off jigsaw and will try those too...
Jeff,

Giddyup....Aurora success.

My assistant told me she sent e-mails to :
[email protected]

and

more importantly the Board of Directors - [email protected]

and was able to get a foreclosure auction SET FOR TODAY stopped....good stuff.

use and enjoy.....
thanks Ben, I did get a response from Aurora:
Joel Veenstra
Asst. Vice President
Freddie Mac Short Sale Manager
Loss Mitigation Dept.
Aurora Loan Services

Not what I wanted to hear but I believe I will send the email to the BOD

Ben Benita said:
Jeff,

Giddyup....Aurora success.

My assistant told me she sent e-mails to :
[email protected]

and

more importantly the Board of Directors - [email protected]

and was able to get a foreclosure auction SET FOR TODAY stopped....good stuff.

use and enjoy.....

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