Docusign

Hello All - I've just started using Docusign, and I think I like it.  Has anyone experienced problems with short sale lenders accepting Docusign contracts, etc?  If so - which lenders have issues? Thank you.

Wendy

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Permalink Reply by Jeff Payne on May 17, 2011 at 7:15am

Hi Wendy,

Keller Williams is in the process of a new system called eEdge, a complete transaction mgmt system that includes docusign. Will be interesting to see how it works out, especially with 90,000 agents going to a paperless system, might force the lenders hands to use it...

Permalink Reply by Nancy Fung Martin on May 17, 2011 at 7:51am
Wendy, I have had problems when Fannie Mae is involved. They will not accept electronic signature.
Permalink Reply by Wendy Rulnick on May 18, 2011 at 2:59am
Jeff  - Good point!

Jeff Payne said:

Hi Wendy,

Keller Williams is in the process of a new system called eEdge, a complete transaction mgmt system that includes docusign. Will be interesting to see how it works out, especially with 90,000 agents going to a paperless system, might force the lenders hands to use it...

Permalink Reply by Wendy Rulnick on May 18, 2011 at 3:00am
Thank you, Nancy!  I also just confirmed with Wells Fargo that they will accept e signatures.

Nancy Fung Martin said:
Wendy, I have had problems when Fannie Mae is involved. They will not accept electronic signature.Thank y
Permalink Reply by Kevin - Greenville, SC on February 23, 2012 at 6:50am

I've never had them accept.

Permalink Reply by Thomas Zdanowicz on May 19, 2011 at 1:22am
Wendy, I have yet to do one short sale (amongst a number of Investors and Servicers) that will allow Docusign and electronic signatures.  Please let me know if you have any luck.  I know FHA short sales will not allow that.
Permalink Reply by Wendy Rulnick on May 19, 2011 at 1:38am
Thomas - So far, I've submitted a contract to Bank of America with e-signatures.  That was about a week ago.  They haven't complained yet....  Also, Wells Fargo told me they would allow it.  I am about to send in a couple of contracts to HAP (Military PCS), too.  I'll let you know.
Permalink Reply by Neddie B. on May 19, 2011 at 1:58am
I am using SureDocs by Alamode (have also used Docusing during the free trial) and had no problems with Suntrust, Wells Fargo and 5/3 bank.
Permalink Reply by Kevin - Greenville, SC on February 23, 2012 at 6:49am

I've never gotten either to accept my Docusign docs.

Permalink Reply by Jeff Payne on May 19, 2011 at 2:50am

Wendy, perhaps we should contact Kim Dawson at Bank of America to see what she says about it.  I am sure she has already read this blog but it wouldn't hurt to get her official opinion. 

Permalink Reply by Wendy Rulnick on May 19, 2011 at 2:51am
Good point, Jeff.  I can email her for an "official" answer.  Or just do it and see what happens... :)
Permalink Reply by Jeff Payne on May 19, 2011 at 2:56am
I think an official answer for all of us to see would be awesome, if she will do it :) 

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