Building a Successful Team
After going it alone for way too long, I have decided to build a short sale team. And what better place to ask for suggestions than right here! If any of you have insight as to the best practices of a successful ss team, please share with me. This is to make me/my future team more successful and in turn, help more people avoid foreclosure.
Replies to This Discussion
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Permalink Reply by Wendy Rulnick on
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Cindy - I have an assistant who assembles my packages, gathers documents, gets signatures/initials on bank docs, uploads into Equator, faxes packages, etc. She will pre-make labels for each file, and also create pdf's of all docs in advance. All activities are recorded in ACT contact manager. You need someone who is VERY organized and VERY smart.
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Permalink Reply by Cindy LaPeer on
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Thank you! I just can't help but see the benefit in making a team to handle short sales.
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Permalink Reply by Jim Schneider on
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I'd strongly recommend reading "The eMyth Revisited" it illustrates how to create an effective system that produces consistent results. Create an operations manual for each job that illustrates each job so clearly, that most people could read the manual and do their job.
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I cannot agree more with you, Jim! I run my team on checklists and procedures. If there is a problem, it's almost never the person, it's the procedure.... Great suggestion!
Jim Schneider said:I'd strongly recommend reading "The eMyth Revisited" it illustrates how to create an effective system that produces consistent results. Create an operations manual for each job that illustrates each job so clearly, that most people could read the manual and do their job.
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Permalink Reply by Jeff Payne on
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I would also study personality profiles for your team members. If you have not used or do not know of the DISC profile, it would be of great benefit to learn it and apply it.
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I can certainly see the benefit in having very concise job descriptions. If people know what is expected, they usually do a better job at it. No one wants to be the weak link.
I have done personality tests before as a teacher and did a short one when I decided to take on partners. I've never done this with people who work for me, but it's worth looking into.
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Look into the DISC profile. We use a Keller Williams system called Recruit Select, I am going to take the trainer course so that I can teach the class. For those that don't know the DISC.
D stands for Driver or Dominance
I stands for influencer and is the "party or people person"
S stands for steadiness, stable, quiet, likes security
C stand for compliant, correct
There are certain profiles that lend themselves to particular type jobs in real estate. A high D, I would be a good listing agent while someone with S and C would not work well with people but would be better at behind the scenes admin work.
Cindy LaPeer said:I can certainly see the benefit in having very concise job descriptions. If people know what is expected, they usually do a better job at it. No one wants to be the weak link.
I have done personality tests before as a teacher and did a short one when I decided to take on partners. I've never done this with people who work for me, but it's worth looking into.
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JEFF - DDDDD
Jeff Payne said:Look into the DISC profile. We use a Keller Williams system called Recruit Select, I am going to take the trainer course so that I can teach the class. For those that don't know the DISC.
D stands for Driver or Dominance
I stands for influencer and is the "party or people person"
S stands for steadiness, stable, quiet, likes security
C stand for compliant, correct
There are certain profiles that lend themselves to particular type jobs in real estate. A high D, I would be a good listing agent while someone with S and C would not work well with people but would be better at behind the scenes admin work.
Cindy LaPeer said:I can certainly see the benefit in having very concise job descriptions. If people know what is expected, they usually do a better job at it. No one wants to be the weak link.
I have done personality tests before as a teacher and did a short one when I decided to take on partners. I've never done this with people who work for me, but it's worth looking into.
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Yes, my D is off the charts and believe it or not I do have some I in me. My wife/executive admin is the complete opposite which is why she is probably the best admin that you could ever find. She deals with my D as I have to deal with her S and C.
Wendy Rulnick said:JEFF - DDDDD
Jeff Payne said:Look into the DISC profile. We use a Keller Williams system called Recruit Select, I am going to take the trainer course so that I can teach the class. For those that don't know the DISC.
D stands for Driver or Dominance
I stands for influencer and is the "party or people person"
S stands for steadiness, stable, quiet, likes security
C stand for compliant, correct
There are certain profiles that lend themselves to particular type jobs in real estate. A high D, I would be a good listing agent while someone with S and C would not work well with people but would be better at behind the scenes admin work.
Cindy LaPeer said:I can certainly see the benefit in having very concise job descriptions. If people know what is expected, they usually do a better job at it. No one wants to be the weak link.
I have done personality tests before as a teacher and did a short one when I decided to take on partners. I've never done this with people who work for me, but it's worth looking into.
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I have found that once I can establish my sellers DISC, I can communicate better with them
Jeff Payne said:Look into the DISC profile. We use a Keller Williams system called Recruit Select, I am going to take the trainer course so that I can teach the class. For those that don't know the DISC.
D stands for Driver or Dominance
I stands for influencer and is the "party or people person"
S stands for steadiness, stable, quiet, likes security
C stand for compliant, correct
There are certain profiles that lend themselves to particular type jobs in real estate. A high D, I would be a good listing agent while someone with S and C would not work well with people but would be better at behind the scenes admin work.
Cindy LaPeer said:I can certainly see the benefit in having very concise job descriptions. If people know what is expected, they usually do a better job at it. No one wants to be the weak link.
I have done personality tests before as a teacher and did a short one when I decided to take on partners. I've never done this with people who work for me, but it's worth looking into.
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