BOA declines Short Sale because of lack of marketing????

BOA is declining short sale file due to the fact that they could NOT find the address on active status on ZILLOW ?????? I have send the MLS and history showing a continious marketing on the MLS directly from our MLS system.  BOA "complaince department" says that those MLS are NOT acceptable they have to go to what the public site is showing. Is BOA for real?  Please help! I am loosing my cool here...

Thanks for all your help in advance,

Wanda Martinez

850-596-1205

Views: 2677

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Replies to This Discussion

Permalink Reply by Kimberley Kelly on April 3, 2012 at 2:26am

You are confused.  The word "care" and BOA do not compute.  This is a file #..that's is ALL.  More and more files, less and less human interaction.  The Banksters in motion..

Permalink Reply by Jeff Payne on March 29, 2012 at 7:08am

Also, if you post to KWLS, it automatically goes to zillow

Permalink Reply by Wanda martinez on March 29, 2012 at 5:29pm

Thanks for all your information, knowledge and profesionalism. :)

Permalink Reply by Wendy Rulnick on March 29, 2012 at 7:28am

Keep us updated.  

Permalink Reply by Wanda martinez on March 29, 2012 at 5:30pm

Will do all over the social media for sure... Thanks Wendy!

Permalink Reply by Smitty on March 29, 2012 at 7:33am

OMG, once an offer comes in in our MLS, it isn't IN ACTIVE STATUS anymore and gets pulled down from the internet.  In Trulia it changes to "off market" but I am not sure how it shows in Zillow, but I NEVER have heard of that before.  That's crazy.

Permalink Reply by Jeff Payne on March 29, 2012 at 8:42am

Smitty, I think it still shows in Zillow.  We are in the same office and I suspect that she checked the box to NOT allow automated evaluations on MLS and that keeps it from showing up on Zillow.  Sounds like a dingaling processor.  Twitter help will fix it

Permalink Reply by Wanda martinez on March 29, 2012 at 5:33pm

We believe that is what happened.  Also, the social depatment in ZIllow had send BOA a letter sayign that is against their user agreeement for any lending institution to use third party like Zillow as their way of making a fianl decision on any particular file.  After the communication ZIllow still waiting for BOA to respond????

Permalink Reply by Wanda martinez on March 29, 2012 at 5:35pm

Thanks Smitty,  I know and explained that to them but what they are failling to see is the MLS history showing one MLS number no interruptions but only when status changes due to offer of back on the market status.

Will keep you posted as well....

Permalink Reply by Corinn on March 29, 2012 at 8:41am

BofA never ceases to amaze me.  That is incredible.  (had to throw in my 2 cents worth).  No bad feelings towards Zillow, but they aren't exactly 100% accurate in their information.  I had a negotiator once try to decline our comps, because they were different than what was showing in Zillow.  Ahhhh, the lovely world of short sales!  Just keep on keepin' on-eventually someone with some sense will find their way to you, hopefully!

Permalink Reply by Wanda martinez on March 29, 2012 at 5:39pm

I love when we share feelings and facts... One of the biggest fact is that we are Realtors selling their inventory and we need to cooperate with one another. You are the bomb, Corinn!!!

Even Zillow and Trulia acknowledge that they are not 100% accurate in their information and only MLS sites should be trusted.  I am NOT loosing hope.... Thanks again!

Permalink Reply by DeLisa Rose on March 29, 2012 at 1:14pm

Hi Wanda, they are not going by zillow. Chances are during the time of the BPO, internal appraisal or audit review, the property was not active. Resubmit your file and get a different negotiator. But your offer is likey too low. Because if the offer was good, it doesn't matter if the property was listed or not.

Sterling Rose

 

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