Maybe that will tell you how old I am, as I think that was a saying from a 1960's TV program, but I feel I'm talking to someone from another planet . . . called Bank of America.
I got an approval letter from my BOA negotiator, but I needed more time as the approval from the 2nd was out of date and we had to send them a new package. After several emails and phone calls I got the following response: "The closing agent will have to extend the date. At this point I have no control over the extension. Please advise the closing agent once you have submitted your final HUD."
Now how do I submit a final HUD if I don't have an extension for a new closing date? Who is the closing agent . . . is that the title company or is there someone else at BOA I should be calling? I call short sale support and I and they don't seem to know either. I have written back to the negotiator and she just tells me to compete my final task and supply the settlement statement. We have been working this short sale for 5 months now . . . I don't think I have it in me to start over again. Are there any Martians out there that can help me . . . we are running out of time.
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OK I did that. No response yet. Also, how do I send the final HUD for approval. This is the certifed HUD they want to see 72 hours prior to closing. Is that my final task? I would think that task is for the signed HUD after closing . . . this part is not very clear.
I did call customer service and they said they could not give me the closers phone number and they could not email the closer themselves. They did give me his email address. I tried to call back to see if I could talk to someone else, but after waiting on the phone for 25 minutes they hung up on me. Did that to me yesterday as well. This does not sound like the new and improved Bank of America!
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