It's like winning the lottery...well maybe, it's like climbing a mountain...small exaggeration, OK, it is most like the 20 ft putt that drops in to win a masters...you know, leg kick with fist high up in the air...Yep, it's most like that...the feeling of Bank Approval...because the road to get there has been down right dirty...
No homeowner should need to go through what Short Sale Clients go through but each one of them are troopers, I feel we share a bond at closing most clients and agents will never know...Battling a bank to forgive a loss, these clients have true hardships and need to be cut a break...que up "Wonder Woman" Theme, kidding...
And so this Short Sale goes..."The Huntersville, NC House Client"...along with the general packet, and package, we had 1 Bank change, FHA variances, Prelim-Hud-1's, bank statements, hardship letters, tax returns, cash flow statements, offer and ONE very patient Buyer...
Oh yea, and... 300 emails, 48 calls, Including US Bank's CEO & President on correspondence, complaining on bank's twitter site, and on almost any site I could in hopes of getting the coveted prize...approval...2 days ago...a direct call from the US Bank Executive Office..."I have been getting all your emails for a month, and I will be looking into this directly" and guess what ...150 days into this short sale I had the following arrive at my email
XXXXXXXX@usbank.com
"Attached is our Approval Letter for XXXXXXXXX, your HUD closing worksheet, Arms Length Affidavit, and Offer Review Form. Please have all appropriate parties sign and return with the payoff and other required documents per the letter. Please note that all signatures must be notarized on the Arms Length Affidavit. This includes the agents' signatures as well. Please send in for document review 48 hours prior to close. Thank you for working with US Bank."
So, Thank You ma'am...who called me direct by name at the Executive Bank Level, Dept. Of HUD who got involved simply because I just decided to also cc them...and every Bank Employee that I also included just to annoy enough people to get my clients approval...and every other person I could be an annoyance to on my clients behalf...Nice doing business with you...Until Next Time-
Melissa Polce, (THAT pain in the butt agent who just would not give up. :) )
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Congratulations, Melissa! Great story!