Has anyone had any experiences with the TCF bank out of Denver / Greenwood Village. I called just to get fax number and package. Before an authorization was sent, the collector threatened cash demand, deficiency judgement and notes. He refused to give me the fax number and short sale package until the borrower called him. He then pulled the same tactics on the borrower (I cautioned the borrower not to give information because it was obvious this guy will use all against him) The borrower is current on this junior lien and facing a 1st lien foreclosure. I already escalated to corporate in MN.
Any suggestions would be appreciated.
Colorado Barb