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Ester, is there a way that you could document the financial hardship caused by helping with your mother's care? For example, I had to reduce my hours from # to #, I have to drive, __ miles per month at a cost of $__ and I am currently paying for her food, which costs $___ / month and medicine which costs $__ / month. If any of that is true and you can document paying for it (canceled checks, credit card statements, keep a travel log of assistance related trips), you may find that the bank is more willing.
I think that the help of a real estate agent that is experienced with short sales is valuable in these circumstances. Yours may or may not have been good, I wouldn't assume that because someone has a designation they're good. Look for a list of CLOSED short sales where they were the listing agent, ask to see the actual MLS print out with their name at the bottom.
My mother is not well and needs me to assist with her care. There is no compromise. Im wondering if I went to Bank of America personally and tried to do the right thing if they might be willing to consider the sale. Would that be a foolish idea? Otherwise, I will have to go the sleezy route. I cannot handle to households.
That's a story that I hate to hear.
I think Bryant's advice to flesh out the reason for the hardship lender is on point.
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