Runaround at BOA
Please...can someone help me out there? I submitted a complete ss packet to BOA in mid August. I have called many, many times since then and spoken to numerous supervisors. I was told September 17th (by a supervisor) that they needed updated bank statements and pay stubs and then they could initiate the ss. I complied. All last week was told that everything they needed was uploaded on September 27th but it would take 5-7 business days to initiate. I call again this morning and am now told that they need MORE updated bank statements and paystubs to initiate. I don't know where to turn....
Comment
-
Comment by Kevin Vitali on October 13, 2011 at 3:14am
-
Bryant- Good tip I was not aware of BOA on twitter. Thats actually funny you can get a response on a short sale file thru twitter.
-
Comment by Karen on October 12, 2011 at 3:07am
-
Bryant is right- this is a great tool...very responsive!
-
Comment by Cynthia Hammer on October 12, 2011 at 2:52am
-
Awesome! Thank you SO much, Bryant!
-
Comment by Bryant Tutas on October 11, 2011 at 9:33am
-
Cynthia. Contact @BofA_help on Twitter. Just send them a quick message stating you need help with a file. They will contact you very quickly and assist. Do not place loan# or name in the tweet. Mention Short Sale Superstars and they will take good care of you.
© 2024 Created by Short Sale Superstars LLC.
Powered by
**********************************
like buttons
You need to be a member of Short Sale Superstars to add comments!
Join Short Sale Superstars