Real Time Resolutions as 2nd Lien

I have a short sale in Goleta (Santa Barbara) and the jr lien is with Real Time Resolutions in TX.  I have been trying very hard to reach cason my negotiator and when i reached the escalation dept i was surprised it was transferred to him.  I have a simple question from my buyers - this was sent to cason yesterday:

 

can you please explain why i can only get one week extension at at a time because its cash?  i understand the hafa process but can you better explain for my sellers?
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  • Oh I see -- never heard of that with Chase -- have you sent them a new HUD with the extended close date on it for approval?

  • Chase said they only allow one extension at a time with cash deals.  the extension is so i can work with the 2nd real time.

     

  • What is the extension for?  I have closed 3 with RTR this year and worked with Cason and we extended -- never heard of the one week, but mine were not cash either.    Do you have his direct number...I found him easy to reach?

     

  • If they are paying cash, what is their reason for needing an extension?

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