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  Alison P. Terry October 13, 2010 at 2:36am

  Juan,
  THANK YOU THANK YOU for your comment!
  You made my day. So reassuring to know that its "the same all over", and I'm not being singled out for persecution by BofA. My story is so similar to yours. I hope I have the patience to hang in on this latest offer. (My new buyers, too!)
  I'll be keeping my fingers crossed for you as well.
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  Juan-Manuel Valera Jr October 12, 2010 at 11:41pm

  It's sad to see a financial institution like BofA going around in circles on a daily basis. The same thing occurred to me with a pending short sale with them. I had a buyer that walked away the day of the closing because the contractor's estimate for gutting the condo exceeded his budget. I had a backup offer ready to go and I called my negotiator and advised her of the situation. The negotiator informed me that it was up to the closing officer to make the necessary changes since we were at closing. So, I uploaded in Equator all the required docs to the closing officer and two days later, I receive an message saying that they were closing the file because the buyer walked away. According to the short sale approval letter, you must notify BofA if u need to change the buyer's name so that they can authorize it. I was way within the expiration date of the approval letter and I assumed that it was going to be an easy change. Boy, was I wrong! It has been almost 45 days and I am still waiting for BofA to schedule an appraisal and not only that. I was assigned the same negotiator of the previous buyer after I had been assigned a new negotiator. Since he "turned" over all the negotiations, messages, emails, etc.. I have had to start all over again with the previous negotiator. It has been a week of this and I still haven't been able to reach the negotiator. I leave messages via EQUATOR and copy everyone I can and I still don't hear a thing from anyone. I call Short Sales Customer Service at BofA and the status is the same blah..blah..blah..So, YES, we are in for another JOYRIDE with this institution. I pray that I don't lose this buyer because of this. So, BUCKLEUP, say a PRAYER and have PATIENCE! The company I work for does not want to accept anymore Countrywide or BofA short sales but there are too many customers with both these lenders and we need every $ we can get!