MetLife short sale. Has anyone heard of MetLife's 'check step'? My file has been turned over to a new negotiator (who they are now calling the underwriter). The gal I spoke to last Thursday from the main phone number said she would look closer at the file by looking at the 'check step'. From there she was able to determine the name of the new negotiator and that the BPO was ordered on the 7th. But I called again yesterday and the guy who answered the phone said she didn't know what she was talking about that the BPO has not been ordered yet. Wondered if anyone else had experienced check step before.... I've been working with MetLife since January, second buyer, first walked away five days before closing due to cold feet after six months in contract.