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David, I work for Citi in Digital Customer Service & Advocacy. For your CitiMortgage issue, please send an email to [email protected] and he will get you someone who can help right away.
Regards,
Mike Cardace
Citi
Try contacting Christina Wilmes, Loss Mitigation Specialist III | Short Sale Negotiator via phone (636) 261-7994 or email [email protected]. Hope it helps. Good luck!
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