HELP WITH CITI MORTGAGE PLEASE

'DOES ANYONE HAVE A GOOD CONTACT WITH CITI MORTGAGE? WE HAVE AN ATP SIGNED AND ITS HIGHER THAN THE NET PROCEEDS MIN, BUT THE NEGOTIATOR WILL NOT CALL US BACK,,, OR THE SUPERVISOR... GETTING LIP SERVICE AND THE 120 DAYS ARE TICKING... THANKS :)'.
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Comments

  • my pleasure, happy to help!
  • Micheal, in behalf of short sale superstars, thank you for that information!  We do appreciate your input
  • David, I work for Citi in Digital Customer Service & Advocacy. For your CitiMortgage issue, please send an email to frank.eliason@citi.com and he will get you someone who can help right away.

     

    Regards,

    Mike Cardace

    Citi

    michael.cardace@citi.com

  • Try contacting Christina Wilmes, Loss Mitigation Specialist III | Short Sale Negotiator via phone (636) 261-7994 or email christina.m.wilmes@citi.com. Hope it helps. Good luck! 

  • Sorry, can't help ya there. I got several mgr #'s I went through quite a few and barely got mine to closing. Hated working with Citi. GOOD LUCK!
  • David,  If you are still are having issues with Citi contact -

     

    Darrell Powell

    darrell.l.powell@hud.gov

     

     

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