New here so I'm sure this has been asked before, I subbmitted a SS package for HAFA at BOA in mid March the investor is Fannie Mae it took forever to get the appraisal done but it has been done now and I was told we were approved, but I still do not have the approval letter and until I get the letter they will not listen to the offer I have (and it is a good cash offer). I have the negotiators direct line and there team leaders I have left about 10 messages on each voice mail and I sent 6 emails on Equator and I'm just not getting any responce. What do I do next??? Please help...Thanks, Mike
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Hi Mike, try the #BofA_help team at twitter. I have a situation similar to yours and went to Twitter with this issue on yesterday. I received a call from a member of the BofA Twitter help team and she is now looking in to everything.
Hope this helps.