Banks Approval Letter

Dear SS Superstars,

Early last March I put an offer on a short sale and three months later the bank sent it's counter offer. We excepted the offer and were told that we should have our approval letter from the bank within two weeks.  It has been nearly 6 weeks now.  Two weeks ago a letter was posted on the front door with an auction date.  Our realtor told us not to worry.  Should we?  It sounds to me like there is a serious communication problem somewhere. I would like to give our realtor a chance to do his job but is there something that we should be doing?

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