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My short sale extension ran out with ocwen. I called to get an extension. I was told I would recieve one within 24-48 hrs. Guess What ? It did not happen. I called later they told me the hud was not legible. this is the same hud submitted for the 1st approval. I sent them a new one with the new coe date. Now I am being told 14 days later short sale letter was cancelled because sellers are qualified for HAFA . My clients declined hafa the first time. I have submitted another hafa denial letter. Wells Fargo Lender is ready to fund. I can't get past customer care agents. I tried calling Ron Ferris which was listed on this site. What else can I do