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Mary Ann,
I understand your frustration! Have you considered adding a page written in a bold sharpie marker that states, neither homeowner is employed, therefore no pay stubs are available. Present this to your loss mitigator and it should be self explaintory. I know the last thing we need is an additional form or piece of paper to add to our short sale packages but this is apparently working for some agents. It should be placed in your initial short sale package.
Best of luck with your transaction.
Your negotiator is probably just repeating what Burger King management told her every day for the last five years, right up until her recent career change.
Tell her you want it your way.
Hopefully they will all come to their senses and and let the "Experts" do our job without having to struggle with banks with negotiators who DO NOT know the market.
Your negotiator is probably just repeating what Burger King management told her every day for the last five years, right up until her recent career change.
Tell her you want it your way.
You hit the nail right on the head !!
Chase has got to be one of the worst lenders to handle short sales with. Someone mentioned about their BPO's coming in way too high all the time. That is absolutely CORRECT! I honestly think they add 20% to their BPO values, then they try and get the offer prices increased to those amounts constantly. It makes no sense. I have had to go back and forth with Chase regarding values so many times to get my Chase short sales approved and closed.
Most of their negotiators have no clue how to handle financial documents either. I am sure we have all had to fax in bank statements more than 5 times on some files. If they organize their process a bit better, our financials wouldn't be outdated so many times and we would all have less work to do.
The Burger King reply made me laugh too. It is such a high rotation job at these banks, it's ridiculous!
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