Replies to This Discussion

Permalink Reply by Karyl Moore on February 10, 2011 at 5:35pm

I think you are still able to upload all your docs to the library.  Then call B of A and tell them those docs are there and explain the situation.  Also have your owner start their process and have them call B of A, too.

Permalink Reply by John Treadwell on February 10, 2011 at 5:44pm

Call the CS 866 number and tell them you need help to postpone the sale date

Permalink Reply by Kristine Halverson on February 10, 2011 at 6:15pm

Hi, yes, did that but, they are still stuck on the 3rd party auth before they do anything.  This system is so strangely set up.  It does not benefit the last minute offers, foreclosure postponement.

Permalink Reply by Kristine Halverson on February 10, 2011 at 6:16pm

Hi, He have set up the homeowners site and will upload to the library.  However, Equator is down right now.  Thanks!  Anyone have a good supervisor contact that I could buzz to help speed this up?  Much appreciated.  Kristine ;)

Karyl Moore said:

I think you are still able to upload all your docs to the library.  Then call B of A and tell them those docs are there and explain the situation.  Also have your owner start their process and have them call B of A, too.

Permalink Reply by Damon Botticelli on February 10, 2011 at 6:36pm

If you've uploaded the 3rd party, you will most likely be able to upload your offer tomorrow or the following day.  Be sure to send an urgent message to everyone up the chain in equator requesting a postponement. 

 

First thing Friday morning, you should make a conference call to the short sale dept. with your homeowner.  They will talk to you if the homeowner is on line with you.  If your authorization isn't in the system yet, the homeowner will need to spend some time with you and BofA on the phone tomorrow to stop the sale.  Explain the situation and ask to postpone.  Ask for a supervisor if you're not making progress with the first person you get on the line.  Have your short sale package including offer, buyer prequal or pof, and hud1 ready to fax if needed.

 

Good Luck!

Permalink Reply by Karyl Moore on February 10, 2011 at 8:00pm

I'm pretty sure they work on Saturday so you can still call the 866 number that day.