I've never done a short sale with AmTrust Bank before. What are they like to deal with? Does AmTrust Bank waive deficiency judgments in their approval letters?
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Thanks, Wendy. I hope they are quick. I also hope that one of the Super Stars has an example of an AmTrust Approval Letter (or Letters, in case they have several versions.) I went to the the AmTrust website and found their Mortgage Payment Assistance Application. Here's the link: https://www.amtrust.com/Personal/Mortgages/Pages/RequestMortgageAss... and I've uploaded their Mortgage Assistance Application.
Hi All,
I was wondering if you all were dealing with AMTrust or the New York Community Bank since the latter was spun off from Amtrust last year (I still call the latter AMTrust so I thought I would ask). At any rate, I was hoping someone might have some advice as for how to deal with them as they (NYCB) are like a black hole with nobody to speak to except for customer reps, no way to escalate to anyone, no way to fax or email anything (we have submitted all docs by FedEx), and now we have a pending foreclosure in 2 days even though we have had a great offer (above appraisal value) on the table for months... Any advice any of you would care to share for how to escalate the matter or get any response from them would be greatly appreciated!
Have a great day.
Clea
I was dealing with AmTrust directly at the time. Although I have now submitted a new short sale for the same borrower to NYCB just last week.
Try this number for Joe Bialek 216-588-4269, he isn't at this number any longer, but will give you a new person.
you can also try Julie Rozsnyai 216-588-3835. worth a shot.
That's great, I will try, thank you!
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