I had sent an e-mail to Brian Moynihan and I too received a call from his office but I don't think it makes sense for every agent to just start e-mailing him unless you truly have a situation that warrants it. Some agents are getting frustrated after a few weeks and will send an e-mail, while the agents who know what it takes to get these deals done spend months working on them.
I encourage every agent that has a short sale with Bank of America in process to email the CEO
[email protected]
Dear Sir-
I do quite a few short sales in Charlotte, NC. Although I have handled many, I have yet to get one completed with BofA. I have 8 now in process, some as old as August 2009.
In the RE community, we are on-board with getting the Bank the most money back for the distressed property and helping the homeowner "Settle for Less", however...the systems in place at BofA are not working. I hear more complaints and horror stories rather than acceptance and approvals from the Bank. Sellers, agents, and buyers are just flat out frustrated and irate.
I propose to you the start of a Task Force(Real Estate Agents & BofA Short Sale Reps.), locally, regionally or individual States...but, something has to get done. I am not the only agent who would be interested in making this happen. I was told you are committed to getting these systems to work in flow and for the process to work more in unison rather than the lack of communication and lack of committment we see now...
Please help our industry help yours. If you simply google Bank of America Short Sales, you would read that your bank is the worst to deal with on these transactions. This tranaction type is the last step for most before Foreclosure and we are committed to helping homeowners, but now we need the banks help because your systems and processes are not currently working.
Thank you sir for your time. I understand the mere fact that you may take the time to read this is slim, but I appreciate it none the less. I would love the opportunity to work with you and the bank on coming to some better resolutions. In the end, it is about the homeowners who could not qualify for the modification, lost their job or has had a true hardship, again, this is the last step saving them from foreclosure and we must be able to help.
Regards,
Melissa Polce, Broker/Realtor
Keller Williams Realty
CELL: 704-450-4335
FAX: 877-415-1460
[email protected]
I have now actually talked to some "higher ups'...they say they are committed to getting files 'Unstuck" and pushed through...I must say as soon as we got off the phone all my files became...unstuck, but I have yet to get an approval...stay tuned...
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