My borrowers paid SunTrust Mortgage, we got a contract and had the short sale going through SunTrust, then on 11-22, I get a call and was told the approval is close and they'd be sending it right after the Thanksgiving weekend. Didn't get anything ... called and left messages, no return calls. The last call they said the investor was reviewing the file. The investor is Fannie Mae. Yesterday, after several attempts, the Loss Mitigation Manger of SunTrust contacted me and said Fannie Mae sold the loan and it was transferred to Seterus!! WHY WHY WHY ... over 60 days with the contract going through for an almost approval, would Fannie Mae sell and transfer the servicer ... NOW, we have to start the whole process over ... and according to Seterus, its on a hold until the 15th of December. UGH!!!!

If any one has Seterus forms - financial worksheet and third party authorization that does not say LBPS on it, can you please send to me. [email protected]

Thanks!