Replies to This Discussion

Permalink Reply by Wendy Smith on September 23, 2011 at 8:04am

good grief! not again, that how it was with Ocwen back in the day - ugh! a recurring nightmare.  hey, are you near West Palm Beach FL?  Ocwen has an office there... yup, bricks & mortar office.  stop in and say, uh, hello.   One of my listings just transferred Litton to Ocwen, and I have a new li that just transferred to Ocwen. 

Permalink Reply by Denise Sipple on September 23, 2011 at 10:39am

I did get help on another file by calling the number that I found on this site "Ron Ferris EVP of OCWEN 561.682.8560"..  I am going to save that number and only use it when I have to.  I think that will be on most of Ocwen file at one point or another.

Permalink Reply by Wendy Smith on September 23, 2011 at 11:22am

we just received a letter from Ocwen stating that closing costs - including commission - cannot exceed 8% of the offer price.  this is going to be uphill all the way. BTW, this is a HAFA file. 

Permalink Reply by Angela Pitre Reddy on September 28, 2011 at 4:33am

Same here Wendy.. this is not going to work on a property for 44,500. Have you found a way around it?

 

Permalink Reply by Jennie Blackburn on October 12, 2011 at 10:31am

drop your commish to 5% - see if that works. i think that's what they really want, but can't come out and say so because of HAFA & Fannie Mae guidelines for 6% commission.

Permalink Reply by Wendy Smith on October 12, 2011 at 12:52pm

no.  I give more than 100% on my files, I won't cut my commission to enable Ocwen to break the rules.  Ocwen is awful to work with they've always been awful to work with.  Why would anyone take a smaller paycheck when the work is increased due to inept reps, poor structure, inconsistent policies...do I need to go on?

as to the file that I have that WAS Litton and was almost approved (just needed the written letter), we will await the hearing, the borrower will present that he, the borrower, has complied in each and every way...Ocwen has messed up.   Good grief, we have such a paper trail!

What's with the un-defineable 8%?  Since it is a Court hearing, the plaintiff has to present with a person of authority - maybe we can get an explanation as to that 8%...

 

Ocwen isn't even processing the HAFA file (a different listing)....

 

There must be somewhere for borrowers and Realtors to file complaints....

Permalink Reply by Amy Summers on September 29, 2011 at 5:39am

When they set the appointment with you, be sure and tell them what time zone you are in.  When I call them, I get up early (I'm on the west coast) and call.  I called on Monday at 6:30 am and had a 16 sec. wait time.