Originally approval was issued for 115k but buyer walked. We got a new buyer for 115k on 3/3/11 with cc built on top which gave them their same net. Contract was faxed in. We received approval and a new contact person got in touch with me. Now after closing he says he can't accept it because that it is not the one approved by Freddie Mac. There is no specific purchase price or buyer name on the most recent approval received and we proceeded as per Ocwen's approval letter. This is an error on their side, anyone know what can be done after the fact??
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I had a buyer walk after OCWEN approval. I reached out the negotiator and asked them if I can close with a different buyer as long as we had the same NET. He said it would have to be re-approved if I got a new buyer. I did get a new buyer a couple of days later and the re-approval took less than a week. Very easy to work with...
I have been dealing with Ocwen's fax issues for over 4 weeks..they keep misreading the hud and denying the ss or requesting a clear hud-I fwd to emails and their own supervisors (unfortunately all in India) confirm they have a clear view of it-and that they will rush this matter, and a week goes by and the same thing happens again..who else can I contact?
We closed and I escalated and escalated until it was accepted. It took over two weeks. They had to send it back in for approval and then we "re closed" with the same numbers. Doesn't make sense, I know. I am glad to have that file behind me!
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