Short Sale Experts,
An executed contract offer was submitted to Chase on June 24th. I have called into the Short Sale Department multiple times since. The rep. tells me the same thing each time - "a Negotiator has not been assigned". How long does it take to assign a Negotiator. One Customer Service Rep. said it takes 20 business days for assignment. Is this correct? Is there anywhere I can call to speed up the process? Right now I am just calling into the Short Sale 1-866-233-5320 line... Thanks..
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Just got off the phone with Chase. Was warned that it would be 3-4 weeks to be assigned a negotiator. Good luck.
Patience Dan. It's basically been 6 business days. With most of that being months end and then a holiday weekend..Check on the file once a week. If you don't have a negotiator in 3 weeks ask why.
You mentioned you sent over a signed contract. Did you send over all of the other required docs? If you didn't you need to put together a complete short sale package and resubmit (even if some of this stuff had been submitted earlier it all needs to be sent at one). It needs to contain ALL of these items:
All pages need to have the LN# and Last name of the Borrower. Make sure every thing is legible. Make sure the name is exactly the same on all documents.
Once this is sent in in it's entirety a negotiator will be assigned. If you haven't sent this stuff then your file will just sit there.
Dan,
Also remember just because you get a negotiator will not automatically mean right away you'll have your approval. Just to give you a perspective. They will review the documents you sent. They will go over the pre lim hud. This is the form that shows each line item for every single credit and charge on both the sellers side and buyers side.Based on the contract price they will review what the investor will net if they approve this deal.
They will have to get approval and then proceed to issuing you the approval letter or making your agent correct some things. So just be prepared for this process ahead of time.
I Have done many short sales, most with never a problem. I learned through trial and error that you must submit the whole package. When you submit piece by piece, the documents get lost, or just un-attended to. Also, key to a great relationship wiith the negotiator, is to always set a peaceful pace. Never ever get angry at the negotiator. They can make you, or break you. I have had short sales approved to my surprise within a week. The attorney for my seller did not believe me. I had to fax him the approval letter. He asked what did i do, and my reply was i was nice no matter what. You never know what the person on the other end is going through. They can make it happen for you, so be nice no matter what.
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