Go to the Ocwen site and there is number for the President. Call him and even if he isn't available leave a message. I had one with Ocwen and I had the seller and both realtors,along with myself call. We got it done quickly after that.
Thanks for everyone's help w/the contact info.
So far I've had no luck w/the escalation department or the ombudsman, but I haven't given up yet!
My client tried to do a loan mod and that failed, so now they want to do a short sale but they will not post pone short sale!
I wonder if they know what bad feelings they create in not just their clients, but all the folks like us and the buyers who make a note to NEVER use OCWEN or recommend them.
~Susan in Sunny, Arizona
Thank you.
Darlene Krause said:Go to the Ocwen site and there is number for the President. Call him and even if he isn't available leave a message. I had one with Ocwen and I had the seller and both realtors,along with myself call. We got it done quickly after that.
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