I've had good luck with Seterus so far (they took over a B of A loan when seller was under contract).  We had to start all over, but they communicated well and we got a counter.  Buyer countered but it is low by $12,000 for their minimum net.  Buyer is at max.

Negotiator wrote back :

If you feel the BPO value is inaccurate, we can submit a value review request to the investor. The turn around time for the investor's response is 7 business days. I need one of the following documents supporting the current offer. The document must contain clear, color photos.

1) Appraisal or buyer/seller

2) BPO/CMA report and listing history (with photos and full descriptions)

3) MLS report of 3 to 6 sales comparables (with photos and full descriptions)

4) Inspection report

5) Detailed contractor's estimate (with photos and itemized repairs)

Please email me one of the above supporting documents at your convenience.

I pulled recent comps and BPO is indeed too high.  I'm going to sign up for the webinar on here on contesting the BPO and present it tomorrow.

Has anyone had any luck actually getting the investors to reconsider the BPO (without reordering one) or is this a waste of time? Their criteria is simple enough.

Also, does the above mean they will reconsider the BPO based on the additional documentation and make a monetary decision or just they will reorder it?

Thanks!