First lender is American Home Mortgage. They were easier to deal with.
But second is with HSBC whose negotiator has been unreasonable, unbending, unreliable, unresponsive.
Buyer wrote great offer that seller accepted in August. HSBC balked at first pay off by American. American came back with revised payoff of 15% of HSBC loan.
No response from HSBC.
Buyer walked. We were able to bring him back. But Buyer revised offer downward. Provided new HUD.
Buyer even willing to contribute to help payoff HSBC, and American is willing to compronmise --- but until we hear back from HSBC, we don't know what they're willing to accept.
Who are the managers at HSBC, and how do we get hold of them
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I closed one with HSBC, my negotiator was Carol Benforardo. There was $35,000 owed on the equity line (not including penalties and interest, seller had not paid in over 3 yrs). HSBC took $3500 for a ful release of mortgage, note and lien. Turn around was very quick, 1 month from contract to approval. I would offer 10% and then go back to the first to get that amount approved after HSBC issues their approval.
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