Providing you with the knowledge and tools needed to succeed with Short Sales.

HSBC

Information

The Hongkong and Shanghai Banking Corporation Limited

Members: 55
Latest Activity: 11 hours ago

Call 1-800-309-8000 or 800-365-6730. (HINT: Choose option1 (homeowner calling) not option 2 -(3rd party calling). Choosing option 1 will get you right through. They will immediately transfer you to the short sale department. )

Short Sale Fax 866-827-9660
Alternate Short Sale Fax 813-571-8917 (can confirm fax receipts in one hour)
Payoff and Letter of Authoration Fax 732-352-7519

Special Number for accounts that were sent to outside agencies, call 1-800-756-1604 then press option 2 for agency accounts

HSBC only requires preliminary HUD, contract and either Letter of Authorization or Listing Agreement to begin the short sale process.

Discussion Forum

Just listed one, going in MLS on Monday

HSBC is the 2nd, I have not had good success with HSBC on a first. Home went to foreclosure, We had an offer on a short sale LAST August. They turned down 2 350K offers, and wouldn't budge off of 370…

Tagged: HABC

Started by Missy Caulk Jul 17.

HSBC Approval Expires and New Approval is $2500 More - affecting closing! 2 Replies

HSBC is third lienholder. We had a $3000 approval in October 2009. It expired Jan. 15. First and Second are BofA - just received BofA approval Feb. 12. Called HSBC for new approval letter; sent upd…

Tagged: stonewalling, HSBC

Started by Sharon Alters. Last reply by Stephanie Jarman Apr 28.

HSBC as second lien holder --- how can we get a new loan negotiator? 4 Replies

First lender is American Home Mortgage. They were easier to deal with. But second is with HSBC whose negotiator has been unreasonable, unbending, unreliable, unresponsive. Buyer wrote great offer…

Tagged: managers, negotiator, holder, lien, as

Started by Pacita C Dimacali. Last reply by Stephanie Jarman Apr 28.

HSBC Professional Recovery Services

HSBC Professional Recovery Services, handling their junior lien, says they are closing the short sale file because the seller did a bankruptcy a couple of years ago. Even though we faxed them proof t…

Tagged: hsbc

Started by Wendy Rulnick Dec. 17, 2009.

Comment Wall

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Comment by Jeanette Becker on July 13, 2010 at 4:04pm: I just received word from HSBC that a short sale is approved for closing on the 30th of this month. The problem is they have cut my commission to 4% because the selling agent (me) and the buying agent are from the same brokerage. I listed this property for 6% commission and I still have to legally pay the buyer agent 2.4% of the sale price. This cut in commission and the referral fee of 25% leaves me with very little for my efforts. Can HSBC do this?

Comment by jim coddington on June 9, 2010 at 11:58am: I just finished negoiating a first and second with HSBC. HSBC took 83k for the first mortgage of 125k and then 1k for a second mortgage of 40k. I worked with Bryan. They were not fast- but they finally came to an around.

Comment by jim coddington on April 6, 2010 at 5:40pm: The 1-800-309-8000 is not the number to HSBC.

Comment by Edward Codelia on March 2, 2010 at 4:41pm: Just got off the phone with Gary Craig at HSBC. He made it clear to me that my short sale on the 2nd mortage is his file and he will not take anythingless than 10%. I do not have approval from the 1st but went the through the whole process last year only to have the buyer walk.
BOA is 1st and will only give $3000 to 2nd, HSBC is 2nd and wants 10% which is about $6600.00.

I sent in new package this week and HSBC is already telling me no negotiations, 10%, "its my file".......

The amazing part of this 2nd is that HSBC did not originate this loan and have had it only for a year. They purchased the mortgage from BOA.

Any advice or contact information to push this through?

Comment by Pamela Seley on February 25, 2010 at 12:27pm: Yes, Jeffrey Smith, you are correct! The above number is not HSBC. The short sale department number is the number you gave (800) 365-6730 ext 44412. They require letter of authorization, purchase offer, preliminary HUD, listing agreement, payoff amount from the 1st (if HSBC is 2nd), two most recent bank statements, paystubs and last two W2's. Fax # 866-860-8826. HSBC loan number must be written on every page. Takes 24-48 hours to be scanned in, and 7-10 days for assigned closer to review.

Comment by Jeffrey Smith on February 22, 2010 at 10:43am: I called the # you give above for HSBC and it was a company that handles the loans that were passed over to them from HSBC. They didn't have my loan on file there but I was able to get through by calling 800-365-6730 ext 44412.

Comment by alisa hagner on February 2, 2010 at 1:22pm: Anyone have the email protocol for hsbc?

Comment by Wendy Rulnick on January 6, 2010 at 11:51am: I've worked with Carol, she is great. I am working with the Bankrupcty dept on this one!

Comment by Kynse L. Agles on January 6, 2010 at 11:49am: Closed one today with HSBC as the second. My negotiator was Carol Benforado and the process was very quick and smooth!

Comment by Wendy Rulnick on January 5, 2010 at 12:34pm: HSBC asked me to do a BPO. I sent them one with part of the labeling saying Comparative Market Analysis. The guy from India says it is not a BPO. I told him it is the same thing, I can re-label it! He argues with me and says it looks like a CMA. So I am putting it in another format and re-labeling it. Don't you love it!