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Please be aware of Equator reps. They have not been on it. They gave me a task one time ONLY after I called 2 times and then it took a month for them to send the task I on;y got the task when I spoke to the actual mitigator. They also, alowed me 14 days to counter an offer , but decined my file on day 8. I complained and they said that particular case was not allowed 14 days. You have to be diligent.
It took two weeks to get my first task assigned and now have supporting dos rejected over and over for "other". I am now using IE and a PC and have uploaded PDFs 3X with no success. Anyone experience this and resolve it? Help appreciated, need to get this going.
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