Wells Fargo denied my file because the borrower wasn't delinquent yet - they missed their first payment 17 days ago. The negotiator wouldn't tell me who the investor is (but it appears to be BofA) or how late the borrower has to be to be considered dilinquent. I'm assuming 30 days (please tell me i'm right :)
With a closed file the negotiator also won't tell me who her supervisor is (helpful, isn't she). So 2 questions - first, how do I find the contact at BofA when they are the investor but not the servicer? Second, how do I find out who the WF supervisor is after my file is already closed?
Thanks all, I love this forum.
Tags:
Rob - send in a QWR, or qualified written request, to the "Research" or the "correspondence" department, and they HAVE to respond within 20 days by law (RESPA violation if they do not).
If you shoot me an e-mail at [email protected], I will send you the basic one we use.
Keep fighting for your client, you should also find out if the loan is insured (has mortgage insurance)
Rob - All I can offer is the last Short Sale where I represented the buyer .... We had to wait for the seller to be 30 days delinquent before the lender would consider the file.... Hopefully this will also be the case for you and your client. Cheers Heather
jack...quick heads up on sharing contacts....before posting them on this or any othe rpublic site, know that if your direct contacts get too many inquiries, they can and will change their direct phone numbers, direct e-mails, etc.....ask me how I learned this.
It is good to share, BUT, again as a heads up, I would not post publicly.....your call
Thanks everyone - last question - is the "investor" in the same or similar department as a short sale negotiator? In other words, if Jack's contacts are from Short Sales, would I be likely to run into the "investor"? If not, what department are they likely to be in, and what Title's are they likely to have?
With department and Title info I might have luck on Jigsaw.com finding a contact - I've yet to try the service but two other popular short sale sites have mentioned it as a resource.
Ben - I'm emailing you know for the letter. Thanks for the offer.
"Investor" will be in a totlaly separate department, try the asset management, or, Google, the stock symbol and go to "Investor Relations"
Jigsaw - hit or miss....many people put in dummy contacts so they can get "free access"....just a heads up.
will keep an eye out for your e-mail
jack...quick heads up on sharing contacts....before posting them on this or any othe rpublic site, know that if your direct contacts get too many inquiries, they can and will change their direct phone numbers, direct e-mails, etc.....ask me how I learned this.
It is good to share, BUT, again as a heads up, I would not post publicly.....your call
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