Replies to This Discussion

Permalink Reply by Brigitte Powell on June 8, 2010 at 12:02pm

How about looking online for GMAC and short sale info...just enter that and see what you get? Or GMAC corp office online?

Permalink Reply by Pamela Walsh on June 8, 2010 at 1:14pm

Hi Brigitte,
Yes...I have some C level and Sr. VP level. I was hoping someone had escalated to a Manager of Loss Mitigation or Recovery or perhaps VP level of Recovery / Short Sale. I will just escalate to executive level tomorrow! Thanks

Brigitte Powell said:

How about looking online for GMAC and short sale info...just enter that and see what you get? Or GMAC corp office online?

Permalink Reply by Brigitte Powell on June 9, 2010 at 1:29am

Good luck :-) let us know how it goes and what they say

Pamela Walsh said:

Hi Brigitte,
Yes...I have some C level and Sr. VP level. I was hoping someone had escalated to a Manager of Loss Mitigation or Recovery or perhaps VP level of Recovery / Short Sale. I will just escalate to executive level tomorrow! Thanks

Brigitte Powell said:

How about looking online for GMAC and short sale info...just enter that and see what you get? Or GMAC corp office online?

Permalink Reply by Kevin - Greenville, SC on June 23, 2010 at 9:09am

I would appreciate these contacts as well.

thanks!

Kevin M. Lancaster - Willson - Realtor, SFR
SC License # 31391
Keller Williams Realty
700 Airport Rd.
Greenville, SC 29607
Office: (864) 234-7500
Voice: (864) 485-9283 call or text
Fax: (864) 968-1779
[email protected]
www.KevinSellsTheUpstate.com

Permalink Reply by Brigitte Powell on June 23, 2010 at 9:28am

Pamela, What happened on yours? Did you get the contacts you needed? I don't see anything on here that says you did. I was just wondering how you made out?

Permalink Reply by Del on June 30, 2010 at 7:08am

@ Pamela....sounds like a similar scenario only difference is that we had an approval but it had expired and trying to get them to send a revised approval is like pulling teeth!!!!
I've sent 14 unanswered emails through Equator and included the supervisor with no response whatsoever. Not to mention the coutless phone calls. Our approval letter expired on May 1st and I've been trying to get a revised approval since April 26th. Both buyer and seller already signed at escrow (COE to be on June 30th--tax deadline) and we are held up because GMAC (Jr. Lien holder) has not given us the revised approval nor replied to any escalation requests. I have sent a formal complaint to the OCC in hopes of getting this resolved but I think this won't happen by today! Any help or contacts within GMAC would be appreciated.

Permalink Reply by Pamela Walsh on July 12, 2010 at 7:33am

Hi Fellow GMAC troops:

I did not receive any contacts thru the blog. I did some research and below and I have listed the contacts I have come up with below: BTW...I could not resolve the issue with my Seller and GMAC as the second; seller will not sign a payment plan. Goes to FCL on July 29th :>( If anyone has a manger level or head of loss mitigation contact, I would give my eye teeth for those names. Also, please let me know their email format. Thanks Much, Pam

Michael A. Carpenter, the new chief executive of GMAC Financial Services
-Joe Pensabene NEW COO of GMAC
Orman, Jerome, Vice President Finance IL
Altsieri, Stephen, Chief Financial Officer in NJ
Rousselow, Julie, Senior Vice President of Financial Operations IL
Horgan, Jack, Senior Real Estate Portfolio Manager in PA