Does anyone have a escalation contact for Specialized Loan Servicing?

I have been working on a short sale that has a first with Specialized Loan Servicing.  They have all documents and BPO was ordered 11/6/12.  Bpo has not been turned in.  They reorder on 11/16/12.  I cannot get a supervisor to call me back.  I just go round and round with the people at the call center.  If anyone has a contact, I would sure appreciate it!!!!!!

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Permalink Reply by Short Sale Superstars LLC on December 5, 2012 at 9:16am

Libby,


        SLS can be a nightmare to deal with. You need to stand firm and not get off the phone until you get a live supervisor. I've spoken to many of them and I'd say Oscar seems to be one of the nicer ones.

Here are emails to some supervisors.  [email protected], "Janet Spike" <[email protected]>, "Oscar Ramos" <[email protected]>, Samantha Klibbe [email protected], The VP of specialized loan servicing is John Beggins his email is [email protected]

Good luck and feel free to reach out to me as my door is always open.

310-564-6389

[email protected]

www.ishortsalenow.com

Permalink Reply by Libby Neil on December 7, 2012 at 7:51am

Thanks Ron!

Permalink Reply by max e dumont on June 18, 2013 at 12:26pm

Do you happen to have a good email address for either one.  I tried the ones previously posted and it came back undeliverable. 

 

Thank you,

Permalink Reply by Libby Neil on December 7, 2012 at 7:51am

Brett,

Thank you so much.  I have emailed all of the supervisors.

Libby

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