Anyone had experience working with Charter One Short Sale dept.? I have called and left several messages to try and speak with someone in short sales but no return calls. I can't even get an email address to send.
The first approval letter will expire in 2 weeks and I'm trying to make contact with Charter One short sale dept.. If you have a contact I would appreciate you forwarding.
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Hi Cindy, I'm in your shoes as of July 15, 2011. Charter One is my junior and have received their "generic" approval letter. In your case, were you able to find out if they were releasing the deficiency?
-- If they were releasing, was this stated somewhere in the closing documents?
-- If not, what did you do (or are doing) to come to terms on releasing the deficiency.
Thanks much.
Cindy Greenya said:
I'm wondering what outcome you guys had with Charter One as a junior lien holder. I just received an approval letter from them but they do not state whether they will or will not pursue for deficiency balance. The bank will not revise the letter and I really don't know what this bank will do. I would love to hear your client's outcome. Thank you.
I am working with a charter one second right now. They are slower than dirt.
I did get a really nice gal who gave me her email. The rest of the customer service are drones.
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